Cameron James
The 18th of May, 1994, started like any other day for the Norton family of Seattle. Dee was in the middle of the very early morning shift of his job as a reporter for The Seattle Times. Jackie, his wife, was buried in work at the exchange student office at the University of Washington, and Jana, their daughter, was busy tutoring math and English students at Shoreline Community College.
When an editor discovered some facts were missing from a story left by the overnight crew, he sent Dee rushing to the county courthouse to dig out the missing facts from a file there. He grumbled to himself that this was becoming too common an occurrence.
Quickly dealing with the paperwork to request the correct file, he speed read the papers until he found what he needed to make the story complete, took some notes, returned the file to the clerk and raced to a pay telephone, jammed a quarter in the slot and dialed the city desk number.
At that point his family’s life went to hell. Nick, his editor and sometime flyfishing companion interrupted Dee’s rapid accounting of the no longer missing information. “Forget that. There is a problem with C.J. You need to go to your son’s home. Do you want me to send someone with you?”
Nick said nothing more, giving no details of “the problem.” Dee, sensing the worst, replied that he would pick up his wife and daughter on the way. He phoned Jackie and repeated Nick’s words. She shrieked, “Oh no.” She said she would call Jana. He tore from the courthouse filled with dark dread.
Wheeling his big van through traffic toward the university campus, Dee’s head filled with images of the blond three-year-old grandson who at times scowled just like Dee’s dad. C.J., short for Cameron James, was the focus of the lives of every member of the Norton family. And their only grandchild. The big, strong and bubbly guy spent about half his time with his grandparents and aunt to avoid day care bugs.
With Jackie in the van, silence overwhelmed them. There were no words to express their dread. It was the same when Jana and her electric wheeled chair joined them for the trip to the suburb of Lynnwood and the Amberwood Apartment complex where Dee’s son Cam, his wife Carol and C.J. lived. Words were unneeded. Fear overpowered them.
Their worst fears were confirmed when they carefully rolled into the parking lot. After parking, they saw C.J.’s prized possession, a tiny new bicycle with training wheels, bent and twisted under the back of a scruffy white delivery truck.
Their faces were awash with tears as Jackie and Jana found Carol and Dee found Cam. Blubbering through his sobs, the muscular Cam said he had returned from running an errand, watched and waved to C.J. and his buddy Andrew and turned when C.J. said, “Daddy, I love you.” Cam was off work recovering from a construction job injury.
C.J. told his dad he and Andrew were “racing” their bikes side by side amid the other kids using the parking area as their playground.
Cam said he walked through their unit’s sliding glass patio door, poured a cup of coffee and whirled to the sound of a metallic scraping sound in the parking lot. It happened that quickly.
“My baby was dead under that damned truck,” Cam bellowed. He said he had raced to scoop up C.J. But it was too late. Father and grandfather glared at the truck that had not only backed over C.J. but then, according to authorities, drove forward over him a second time and narrowly missed Andrew.
Dee moved toward the truck where medics were huddled at its rear open door. He was quickly intercepted by a Washington State Patrol captain and led to a far corner of the parking lot, obviously concerned about an angry confrontation.
Reality crept into his mind as the captain explained, “The truck driver is in the back of his truck and in very bad shape. He has five kids of his own. He is going to the hospital.”
Still glaring at the truck, from Baby Diaper Service, Dee asked the captain, “where are the mirrors,” meaning the large round convex mirrors mounted on the top left rear corner of Federal Express trucks. Naïve, Dee thought they were required on all delivery trucks.
“They are not required,” the captain said. Dee, still glaring at the truck, vowed aloud, “They will be, dammit, if I have anything to say about it.” The captain said Baby Diaper Service and the driver would be issued citations because both side mirrors were unusable because of yellowing caused by multiple old cracks.
To himself, Dee noted that would be too late for C.J. He was forever gone from the Norton’s lives.
No more jumping from the kitchen counter shouting “Cawabunga.” No more saying, “Don’t see me” whenever a fascinated grandfather or grandmother whipped out a camera to snap a photo. No more sitting on the footboard of his aunts wheeled chair. No more showing his fascination with potato bugs when he helped his grandmother in the garden.
Gone was Jana’s anticipation of teaching her nephew beginning arithmetic and grammar. Gone was Jackie’s cookie-making helper and gardening assistant. Gone were Dee’s hopes of getting his grandson started fishing and then into flyfishing and to understand the importance of releasing his catch. Gone were all of the family’s hopes for helping its youngest member get off to a proper start so well begun by Cam and Carol. Gone was the face that grinned at Carol as he brushed his teeth.
The captain’s words—“They are not required”— burned in Dee’s mind. He didn’t sleep at all that night. Before dawn he gave up trying and went to his computer. He wrote C.J. a letter, explaining the family’s love for him, its hopes for his future and a pledge, a vow, to find meaning for his death.
The fury born that day and night became all-consuming about 10 days later. Cam and Carol had moved to another apartment complex. One morning Cam walked to his car and saw a Baby Diaper Service truck backing up its parking lot. Cam waved it to a stop and told the driver, “You don’t have to backup. There is a traffic turn around down there and there are two other entrances.”
The truck driver’s shocking response was “What’s it to you.”
Cam amazingly withheld his temper and bluntly told the driver in basic words why.
The driver said, “Oh, OK.” But the same driver backed the same truck in the same way the very next morning. It was obvious to Cam, Carol and the family that that driver and the company didn’t care at all that one of its trucks had killed.
Dee, Jackie and Jana had long discussions about how to deal with blindly back delivery trucks. When Dee returned to work at The Times more than a week later he found a personal note from its publisher, Frank Blethen. It said he would do anything he could to help the family.
Dee took that literally. After dealing with the early morning work as usual, he enlisted the help of Sandy, a top flight researcher in The Times library. As her work load allowed she promised to dig out every story and research report available on backing delivery truck crashes.
Then he began running up a long distance telephone bill, first calling United Parcel Service headquarters in Atlanta. After three calls with no response, he sent a letter and then a second letter. He hoped that because UPS was founded in Seattle, it would be willing to be helpful and supply information on its backing safety equipment and training.
Two weeks passed without any response at all from UPS. To hell with them, he said, and dialed for Federal Express in Memphis and was quickly connected to Don Tullos, its safety boss.
Tullos discussed at length how Federal Express came to install rear crossview mirrors on the back of its delivery trucks in the early-1980’s when they had a substantial problem with backing crashes. While attending a trade show saw a mirror that he thought might be adapted to solve the problem.
Working with Don Kolenda of K-10 Enterprises, the mirror—which became the rear crossview mirror—was adapted to the needs of Federal Express, Tullos said. He then had to overcome some opposition from within the corporation. Eventually he convinced its president to test the new devices on all delivery trucks in four hub cities for one year.
The result was astounding: a 37 % reduction in backing crashes. Tullos declined to give details, saying they were proprietary information that would help the competition.
At that point, the Norton family knew where it wanted to go: to the legislature with a proposed bill to require rear crossview mirrors on delivery trucks.
Even though Dee had covered some legislative matters and Jackie and Jana had lobbied for increased educational funding of disabled children, the family’s early effort was not very polished. And the opposition was tough. First, a lawyer/analyst for the Legislative Transportation Committee said the law we wanted was impossible. She said the commerce clause of the U.S. constitution prevented the state from adopting such a law and cited a U.S. Supreme Court ruling as proof.